Careers

• Plan, develop, organize, and write clear and structured manuals for HW and SW while paying close attention to detail
• Write in explanatory and procedural styles for varied audience
• Analyze legacy documents to maintain consistency and continuity of content
• Deliver high-quality documentation under tight deadlines with minimal revisions
• Collaborate with product managers, developers, and other stakeholders across the company

Requirements

• Mother tongue level English – Mandatory
• Excellent written and verbal communication skills in English – Mandatory
• Additional languages – Advantage
• 3 years of proven working experience in technical writing
• Juggle multiple projects at once, while prioritizing your tasks and meeting tight deadlines
• Ability to prioritize and multi-task
• Experience in MadCap Flare – Advantage
• Ability to quickly grasp complex technical concepts

• Provide support to end users, partners, distributors and subsidiaries
• Provide troubleshooting and technical support via phone, web based tools, and email
• Advise customers regarding the product's proper use and address specific user issues
• Handle escalations from Tier 2 to Tier 4
• Candidate will assist the customer base during installations

Requirements

• 2+ years of Software and Networking experience in Technical Support/Tier 3 – Mandatory
• Proven experience with international customers – Mandatory
• Strong understanding of Networking, Windows/ Unix OS, SQL – Mandatory
• Strong technical and analytical skills
• Solid experience in problem analysis and resolution of software problems
• Proven ability to function in a self-directed environment
• Innovative thinker who is positive, proactive, and readily embraces change
• Ability to handle clients professionally throughout
• Strong English - written and verbal communication skills, Russian / Spanish – Advantage
• Practical Engineer / Application Engineer

• Define high-level design documents
• Responsible for infrastructure implementations
• Responsible for developing new features
• Provide on-line support to customers

Requirements

• 3-5 years of experience in C++ programming – Mandatory
• Prior experience in writing client / server applications – Mandatory
• In-depth knowledge of MSSQL DB & Queries – Mandatory
• In-depth knowledge of TCP/IP, XML & WS protocols – Advantage
• In-depth knowledge of OS environment such as Windows and Linux – Advantage
• Knowledge of Visual Studio environment – Advantage
• In-depth knowledge of design patterns – Advantage
• Experience with HTML5, XSL ,JQuery, JavaScript, CSS & Angular JS – Advantage
• Knowledge of Responsive UI – Advantage
• Knowledge of SQLITE – Advantage

The Product Marketing Manager will have several responsibilities:

• Build the go-to-market strategy, pricing and sales kit to for Orpak solutions in various regions (North America, Latin America, Europe, Asia and Middle East)
• Be the Marketing owner of our key product lines, working outbound with our sales, subsidiaries, and distributors to train them on the solutions and mentor them through their sales cycles
• Understand the specific market needs and work closely with the inbound product managers to reflect the market requirements and customer adaptations
• Provide high-level and technical presentation of Orpak solutions to customer and partners, create high quality marketing material, sales kits, and whitepapers
• Understand customer needs, industry trends, and Orpak’s business opportunities, and build the product roadmap accordingly
• Detailed definitions of new products and added features that will define clearly R&D’s goals and development plans, including the creation of the relevant internal and marketing documentation

Requirements

• At least 3 years of experience as a product marketing or product manager in global Hi-Tech companies selling combined HW and SW solutions
• Excellent presentation skills, eloquent speaker and amiable
• Ability to write and create high quality marketing material, technical whitepapers, brochures, and defining solution demos
• Highly energetic, self-motivated and ownership taking, a people’s person with excellent communication skills and ability to motivate people in a matrix organization
• Senior management qualifications with high level understanding of marketing and business processes
• Proven track record in customer facing marketing presentations and product sessions
• SW or Electronic Engineer (or an equivalent technical/scientific degree) with an MBA
• Native level English
• Ability to analyze the market, competitors and trends and draw product conclusions
• Ability to manage cross organization projects as focal point between sales, account managers, product managers and Marketing
• Fast learner, capable of rapidly understanding complex solutions to face customers and industry leaders on equal grounds
• Position requires traveling once-twice in a quarter on average

• Execute software tests of complex HW/SW systems
• Identify and track software defects to closure
• Analyze logs and database
• Build generic and customized setups
• Fast reproduction of issues
• Define and maintain all pertinent SWQA documents such as STP and STD

Requirements

• Experience with Linux and Windows OS environments
• Experience with SQL – Mandatory
• At least 5 years of experience in SQA – Mandatory
• Experience with communication protocols
• Demonstrated proficiency and precise written and verbal communications
• SQA certification, ITCB – Advantage

• Developing new features
• Responsible for infrastructure development
• Writing detailed design documents
• Be part of a new team designing and developing new products

Requirements

• B. Sc. / B.A. in Computer Science / Software Engineering or related field – Mandatory
• 4 years of hands-on experience in C# (.NET) software development – Mandatory
• 4 years of experience with MS-SQL and familiarity with stored procedures – Mandatory
• 2 years of experience with WinForm/WPF applications - Mandatory
• Experience with known protocols and 3rd party software / interfaces – Mandatory
• Background in retail systems development – Mandatory
• Experience with Angular – Advantage
• Experience with DevExpress reporting / Ext.NET components – Advantage
• Experience in implementing software interfaces – Advantage
• Experience with ASP.NET / HTML5, CSS & JavaScript – Advantage

• Collaborate with the sales team on proposals and pitches for businesses, as well as ensure opportunities are effectively covered and advanced
• Provide technical consultancy at client meetings conference calls
• Assess customers’ requirements and proactively define technical solutions required to address their needs
• Coordinate with Sales, Marketing Product Managers, Professional Services and Project Managers in order to align solution design with customers’ requirements
• Replying to customers following requests for information about proposals and quotes
• Develop and present demonstrations of solutions to potential customers
• Prepare and update customer oriented marketing materials
• Create case studies and business reports for the sales team to support their proposals
• Participate in tradeshows, company events, and customer workshops
• Provide updates and training to the sales team to enhance their product knowledge and technical sales skills

Requirements

• Minimum 3 years of experience in a similar position within the business-to-business sector – Mandatory
• Degree in business, marketing, or other related field – Mandatory
• Ability to travel overseas frequently – Mandatory
• Excellent writing skills
• Ability to sell technical solutions to customers professionally and enthusiastically
• Previous experience within the retail industry in a similar position – Strong advantage
• English & Spanish (written and verbal) – Mandatory; Additional language/s a plus